New MuniMobile® App Available Today!

New MuniMobile® App Available Today!
By Kharima Mohamed

A person holds a smartphone using the new MuniMobile app.

The SFMTA has released a new version of the MuniMobile® app, providing enhanced trip planning, service alerts and real-time transit predictions. The mobile app will continue to offer mobile ticketing people can access on their smartphones.

Meanwhile, the original version of the MuniMobile® app will be phased out and shut down on Monday, Jan. 15, 2024.

What does that mean for MuniMobile customers?

MuniMobile® customers now can now download the new app to their smartphone. Customers will need to create a new user account with the new MuniMobile® app as accounts are not transferrable. Anyone with active tickets on the previous MuniMobile® app can use those tickets until they expire or until Jan. 15, whichever comes first.

However, as of today (Dec. 4, 2023), customers using the previous MuniMobile® app will not be able to buy new tickets. In order to ensure an easy transition before your next Muni trip, please take a moment to download the new MuniMobile® app and set up your new user account. The new app also includes a short tutorial, so be sure to check it out.

Have questions? See the MuniMobile® FAQ page to help refresh your memory on MuniMobile policies and information.

You can also visit our fares page (SFMTA.com/Fares) for more information on discount programs available only with Clipper and our partner agencies. 

Published December 04, 2023 at 10:43PM
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